You can make a return within 14 days, starting from the moment you receive your order. Returns of Items beyond this deadline will not be accepted.
Please be aware that all returned items must be in their original condition and packaging, to be accepted. Consequently, returns of used mats, as well as damaged packaging will be refused.
Custom-made and personalized products are neither returned or reimbursed.
The shipping costs are your responsibility and the items must be returned in perfect condition and accompanied by the invoice.
How do I return an item?
Please return your purchase in the shipping box with the invoice to the following address:
For France and the rest of the world: Lyketyl, 41 rue Sartoris, 92250 La Garenne Colombes, France.
For Norway: Lyketyl, Niels Juels Gate 34B, 0272 Oslo, Norway.
Your refund will be made using the same payment method used to pay for the order. You will receive the refund within 14 days of receiving your return.